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Infoveave Help

SMTP Settings

Infoveave uses its own SMTP server to send reports and other email-based services. Setting up a custom SMTP (Simple Mail Transfer Protocol) connection in Infoveave enables you to send emails from the platform using your preferred email server. This feature is particularly useful for notifications, alerts, and sharing reports.

Here is a step-by-step guide on how to configure a custom SMTP connection SMTP

  1. Click on the SMTP settings tab. SMTP will be displayed under the SMTP section.
  2. Under SMTP tab, you have two options for SMTP i.e., Default and Custom.
    • Default Infoveave will use its own SMTP server to send reports and other email-based services.
    • Custom Infoveave will use your configured SMTP server to send reports and other email-based services.
  3. To configure a custom SMTP, select the Custom option and configure all required fields.
    • From Name Enter the name you want to appear as the sender’s name in emails sent from Infoveave. This could be your company name or any desired identifier.
    • From Address Input the email address you want recipients to see as the sender’s email. This should be a valid email address from which Infoveave will send emails.
    • Port Specify the port number to be used for the SMTP connection.
    • User Name Provide the username associated with the email account used for sending emails. This is the credential that Infoveave will use to authenticate and send emails.
    • Server Enter the server address or hostname of your SMTP server. This is the address where Infoveave will send email requests for delivery.
    • Password Input the corresponding password for the provided user name. This password will be used for authentication when sending emails.
    • Use Authentication Check this option if your SMTP server requires authentication. This is common for most SMTP servers to ensure secure email sending.
    • Use SSL If your SMTP server supports SSL (Secure Sockets Layer), check this option to enable SSL encryption for the email communication.
    • Enter Email Address to Validate SMTP Settings Provide an email address to which Infoveave will send a validation email. This step confirms that your SMTP settings are correct, and emails can be successfully sent.
  4. Click the Save button to save the custom SMTP configuration.